Professional Short Course • 2 Month
Passenger Handling & Airport Services
Prepare for a career at the airport with practical training in passenger handling, check-in procedures, boarding assistance, baggage services, and professional customer care.
Sticky Info Card
Duration
2 Months
Eligibility:
Matric /O-Level
Level:
Beginner Friendly
Awards:
Certificate on Completion
Sticky Info Card
Duration
2 Months
Eligiblity
Intermediate
Level
Academic Level
Awards
Certificate on Completion
Program Overview
The Passenger Handling & Airport Services program prepares students for entry-level careers in airport and airline passenger services. Students learn essential airport operations, passenger assistance, check-in procedures, boarding support, baggage handling, communication, and professional customer service.
Eligibility Criteria
- Education: Matric (10th Grade) or above
- Age: Minimum 17 years
- English: Basic communication skills
- Computer Skills: Basic computer knowledge
- Grooming: Professional appearance
Students will:
Passenger Handling
Check-In Procedures
Boarding Assistance
Baggage Services
Airport Operations
After completing the program, students can:
Passenger Service Executive
Airport Customer Service Executive
Check-In Agent
Ground Handling Agent
Baggage Services Agent
Airport Operations Assistant
Career Opportunities
Graduates can pursue careers in:
Passenger Service Executive
Customer Service Executive
Airport Check-In
Ground Handling Agent
Question's that Help You.
You will learn practical skills in passenger assistance, check-in, boarding, baggage handling, airport operations, and customer service to prepare for airport-based roles.
A Passenger Service Executive assists travelers with check-in, boarding passes, flight information, baggage queries, and general airport guidance.
Yes. The course is designed for students with Matric (10th Grade) or above, making it suitable for beginners starting their aviation career.
Students learn how to handle common situations such as checking in passengers, guiding travelers to boarding gates, answering flight-related questions, and assisting with baggage concerns.
Depending on employer requirements and available vacancies, graduates can pursue entry-level roles such as Passenger Service Executive, Check-In Agent, Ground Handling Agent, Baggage Services Agent, or Airport Operations Assistant.