You will learn passenger handling, check-in procedures, boarding assistance, baggage services, airport operations, and customer service. For example, you may practice assisting a passenger from the check-in counter through the boarding process.

A Passenger Service Executive assists travelers with airport procedures and general enquiries. For example, they may help a passenger with check-in, provide boarding information, or guide them toward the correct gate.

Yes. Students with Matric (10th Grade) or above can apply, subject to the academy's admission requirements.

The course focuses on practical airport-service skills and professional communication. For example, students can learn how to respond when a passenger has a baggage enquiry or needs assistance finding a boarding gate.

Depending on employer requirements and available vacancies, graduates can pursue opportunities as Passenger Service Executives, Check-In Agents, Ground Handling Agents, Baggage Services Agents, Airport Customer Service Executives, or Airport Operations Assistants.