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Okay, here is a draft Privacy Policy for the Academy of Aviation Excellence.

Please Note: This is a general template. It is strongly recommended to have this policy reviewed by a legal professional familiar with data protection laws in Pakistan to ensure it fully complies with all applicable regulations and accurately reflects your specific data handling practices.

Privacy Policy for Academy of Aviation Excellence

Effective Date: April 12, 2025

1. Introduction

Welcome to the Academy of Aviation Excellence (“AAE”, “we”, “us”, “our”). We are committed to protecting the privacy and security of the personal information of our students, prospective students, instructors, applicants, website visitors, and others who interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Your Website Address Here], use our services, apply for courses or positions, or communicate with us through our campuses in Karachi and Lahore.  

Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect  

We may collect various types of information, including:

  • Personal Identification Information: Name, Father’s Name, CNIC number, passport details, date of birth, gender, nationality, postal address, email address, phone number, photographs.
  • Application Information (Students & Instructors): Educational background, qualifications, previous flight experience (if any), employment history (for instructors), curriculum vitae (CV), references, medical fitness information (as required for specific licenses/roles by the Pakistan Civil Aviation Authority – PCAA or other regulations).
  • Communication Information: Records of your correspondence with us via email, phone, or our website contact forms.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.  
  • Usage Data: Information about how you use our website (e.g., pages visited, time spent on pages, links clicked).  
  • Payment Information: Financial details necessary to process course fees or payments (Note: Specific payment card details are often processed directly by secure third-party payment processors and may not be stored by us).
  • Cookies and Tracking Data: Information collected via cookies and similar tracking technologies (see Section 7 below).

3. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out application forms (online or physical), contact forms, register for courses, communicate with us via email or phone, or provide information in person at our campuses.
  • Automatically: When you navigate our website, we may collect Technical Data and Usage Data automatically through cookies and server logs.
  • From Third Parties: We may receive information from third parties, such as references provided by applicants or information from regulatory bodies like the PCAA where necessary.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Services: Process applications, manage enrollment, deliver training programs, schedule flights and classes, track student progress.
  • To Communicate with You: Respond to inquiries, provide information about courses and services, send administrative updates, notifications, and newsletters (where consent is given).
  • To Improve Our Services: Analyze website usage to improve website functionality, user experience, and course offerings.
  • To Process Payments: Manage tuition fees and other financial transactions.
  • For Recruitment: Assess applications for instructor or staff positions.
  • To Comply with Legal and Regulatory Obligations: Meet requirements set by the PCAA and other applicable laws and regulations, including record-keeping and reporting.
  • For Safety and Security: Ensure the safety and security of our students, staff, facilities, and operations.
  • For Marketing: Inform you about new courses, events, or promotions (only with your explicit consent where required by law).

5. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following circumstances:  

  • With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, and IT support. These providers are obligated to protect your information and use it only for the purposes we specify.  
  • With Regulatory Bodies: We may be required to share information with the Pakistan Civil Aviation Authority (PCAA) or other government bodies as legally mandated for licensing, certification, and compliance purposes.
  • For Legal Reasons: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.  
  • In Case of Business Transfer: If AAE is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.  

6. Data Security  

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures may include encryption, access controls, secure servers, and staff training. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.  

7. Cookies and Tracking Technologies

Our website may use cookies (small text files placed on your device) and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website effectively.  

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Retention periods will vary depending on the type of information and the applicable legal requirements (e.g., PCAA record-keeping mandates).  

9. Your Rights

Depending on applicable laws, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we hold about you.  
  • The right to request correction of inaccurate information.  
  • The right to request deletion of your information (subject to legal and contractual restrictions).
  • The right to object to or restrict certain processing activities.
  • The right to withdraw consent (where processing is based on consent).

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.  

10. Children’s Privacy

Our services are generally not directed at individuals under the age of [Specify Minimum Age, e.g., 16 or 17, depending on PPL/Course requirements]. We do not knowingly collect personal information from children under this age without verifiable parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.  

11. Links to Other Websites

Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.  

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.